Last updated: November 13, 2026
7-day money-back guarantee
Single products — the My SEG ERP Plugin licence, Android App licence and iOS App licence — come with a 7-day money-back guarantee from the date of purchase.
Approved refunds are credited to your original payment method within 10 working days.
Non-refundable purchases
Combo offers and product bundles are not refundable.
App publishing charges are not refundable once store submission has started.
Licence renewals, custom development, data migration work and third-party charges (SMS credits, payment gateway fees, domain or hosting) are not refundable.
Technical issues
If you face a technical issue, tell us and our team will do its best to fix it. If we cannot resolve a genuine technical issue in the product, a refund will be made.
How to request a refund
Email contact@mysegerp.com within 7 days of purchase with your order ID, registered email address and the reason for the refund. We usually respond within 2 working days.
Cancellation
You can cancel a renewal at any time. Your licence stays active until the end of the current term.
contact@mysegerp.com