Last updated: November 13, 2026
Who we are
My SEG ERP provides ERP software, mobile apps and related services for schools, coaching institutes and colleges. Our website address is www.mysegerp.com and you can reach us at contact@mysegerp.com.
What information we collect
Demo & contact forms: your name, email, phone number, institute name, role and message.
Purchases: billing name, email, phone, institute details and order information. Card / UPI details are processed by our payment partners and are never stored by us.
Usage data: IP address, browser type and pages visited, collected through cookies and analytics to improve the website.
Comments: the details you enter in the comment form, your IP address and browser user agent for spam detection.
How we use your information
To respond to enquiries and schedule demos, to deliver licences, apps and updates, to provide support, to send invoices and important service notices, and to meet legal and tax obligations. We only send promotional messages if you have agreed to receive them.
Data inside your ERP
Student, parent, staff and fee records that your institute enters into the ERP belong to your institute. The ERP plugin runs on your own WordPress server, and your institute is responsible for that data. We access it only when you ask us for support and give us permission.
Cookies
If you log in, WordPress sets cookies to save your login and screen preferences (login cookies last two days, or two weeks with “Remember Me”). If you leave a comment, you may opt in to saving your name and email in cookies for one year. Analytics cookies help us understand how visitors use the site.
Embedded content
Pages may include embedded content such as YouTube videos. Embedded content behaves as if you visited the other website, which may collect data about you, use cookies and track your interaction.
Who we share your data with
We never sell your personal information. We share it only with trusted service providers who help us run our business — payment gateways, email / SMS / WhatsApp providers and hosting providers — and only as needed to deliver the service, or when required by law.
How long we keep your data
Enquiry and customer records are kept as long as needed to provide the service and meet legal requirements. Comments and their metadata are retained indefinitely so follow-up comments can be approved automatically.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, except data we must keep for administrative, legal or security purposes. Email contact@mysegerp.com to make a request.
How we protect your data
We use SSL encryption, role-based access, secure login and regular backups, and we restrict access to personal information to authorised staff only.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
contact@mysegerp.com